Last updated: 21 July 2026

Your privacy matters to me. This policy explains what personal information I collect, why I collect it and how I look after it.

Who I am
Beatrice Menis Design Ltd, trading as Beatrice Menis Design, is a private limited company registered in England and Wales with company number 14911780.

Throughout this policy, “I”, “me” and “my” refer to Beatrice Menis Design Ltd.

Email: [email protected]

This policy applies to www.beatricemenis.com and any related pages, forms and services.

The information I collect
Depending on how you use my website or work with me, I may collect:

• Your name, email address, phone number and business name.
• Information you share in an enquiry, such as your project, product, budget, goals or launch plans.
• Information you provide when downloading a free guide or joining my mailing list.
• Booking information when arranging a call.
• Payment, invoice and transaction information if you become a client.
• Technical information about how you use the website, where you have agreed to cookies.

How I use your information
I use your information to:

• Reply to enquiries and discuss potential projects.
• Provide my design services and manage client projects.
• Send you a free guide or other resource you have requested.
• Send marketing emails where you have chosen to receive them.
• Arrange discovery calls and meetings.
• Issue invoices and keep financial records.
• Protect, manage and improve my website, services and marketing.

My legal reasons for using your information
I only use your information where I have a valid reason to do so. This may be because:

• It is needed to respond to your enquiry or take steps towards a contract with you.
• It is needed to deliver services under a contract.
• You have given permission, for example by opting in to marketing emails or non-essential cookies.
• I have a legitimate business interest in responding to enquiries, managing my business, keeping records, protecting the website and understanding how it is used.
• I need to meet legal obligations, such as keeping financial records.

Marketing emails
When you download a free guide or join a waitlist, you can choose whether you would also like to receive general marketing emails.

If you opt in, I may send occasional updates, packaging tips, news, offers and information about services or educational resources. You can unsubscribe at any time using the link in any email or by emailing me at [email protected].

You can object to direct marketing at any time. If you do, I will stop using your information for this purpose.

Who helps me run my business
I use trusted providers to help run my website and business. Depending on how you interact with me, these may include:

• Showit, which hosts my website.
• Flodesk, for email marketing and free-guide delivery.
• Calendly, for call bookings.
• Xero, for invoicing and accounting.
• Adobe Acrobat, for proposals and signed documents.
• Dropbox, for secure file storage and project delivery.
• Google Analytics, to understand how the website is used.
• Meta and Google, where advertising or tracking tools are enabled.

I only share information where it is needed to provide my services, run the website or meet legal requirements. I do not sell your personal information.

Some of these providers may process information outside the UK. Where this happens, I make sure an appropriate UK GDPR safeguard is in place. You can contact me if you would like more information about these safeguards.

How long I keep your information
I only keep information for as long as I genuinely need it:

• General enquiries: up to 12 months.
• Marketing contacts: until you unsubscribe or ask me to remove you.
• Client project files and correspondence: up to 6 years after the project ends.
• Financial and invoice records: up to 6 years, where required for tax and accounting purposes.

Your choices and rights
You may have the right to:

• Ask for a copy of your personal information.
• Ask me to correct inaccurate information.
• Ask me to delete information in certain circumstances.
• Ask me to restrict how I use your information.
• Object to how I use your information in certain circumstances.
• Ask for your information to be transferred to you or another organisation.
• Withdraw consent at any time.

To make a request, email [email protected].

You do not have to provide personal information, but I may be unable to respond to an enquiry, send a requested resource or provide services without the information needed.

I do not make decisions about you using solely automated processing that has legal or similarly significant effects.

If you are unhappy with how I handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Keeping your information safe
I take reasonable steps to protect your information, including using reputable providers and limiting access where appropriate. No online system is completely secure, but I work to keep your information safe.

Changes to this policy
I may update this Privacy Policy from time to time. The latest version will always be available on my website.
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